CALL CENTRE OPERATOR NEEDED URGENTLY

POST 31/217 : CALL CENTRE OPERATOR: TECHNICAL SUPPORT SERVICES
REF NO:  TPW 2018-one hundred seventy
SALARY : R163 563 in step with annum (Level 05)
CENTRE : Department of Transport and Public Works, Western Cape Government

REQUIREMENTS : Grade 12 (Senior Certificate or equivalent qualification). Recommendations:
Proven knowledge and relevant experience inside the I.M.S (Issue Management
System). Competencies: Ability to classify the building upkeep court cases
in line with elegance of works; Ability to control lawsuits of various customer departments;
Proven laptop literacy; Communication (written and verbal) abilties in as a minimum
of the three official languages of the Western Cape; Technical potential to differentiate
among unique trades; Ability to sign up and assign proceedings at the I.M.S.

DUTIES : Effective and effectively document all complaints acquired on I.M.S; Ensure
authenticity of lawsuits and assign effectively at the I.M.S; Render professional
correspondence carrier to customers and offer referencing; Compile reports of
trouble management gadget for the multi-disciplinary groups; Handle all
administrative features related to the put up.

ENQUIRIES : Mr A February at (021) 483 2489
APPLICATIONS : Only programs submitted online can be widespread. To follow post your
utility on-line best: https://westerncapegov.Erecruit.Co

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